Zipdesk is an autonomous AI agent that handles customer support tickets end-to-end. It reads, understands, resolves, and follows up. No scripts. No queue. No waiting.
Understands customer intent, pulls context from your knowledge base, and resolves issues in seconds. Not canned responses. Real answers.
Knows when to hand off. Complex issues get routed to the right human with full context, so your team never starts from zero.
Email, live chat, social media. One agent across all channels with consistent quality and zero channel-switching friction.
Every resolved ticket makes it smarter. Pattern recognition across your entire support history means fewer escalations over time.
Processes refunds, updates orders, resets passwords, cancels subscriptions. Zipdesk doesn't just answer questions, it solves problems.
Real-time dashboards showing resolution rates, response times, customer sentiment, and cost savings. Know exactly what your AI is doing.
Point Zipdesk at your help docs, FAQs, and past tickets. It ingests your entire knowledge base in minutes.
Set your tone, escalation rules, and action permissions. Tell it what it can do autonomously vs. what needs approval.
Zipdesk starts handling tickets immediately. Watch resolution rates climb while your team focuses on what humans do best.
Zipdesk handles the volume so your people can handle the relationships. That's the future of support.